Privacy Policy

Last updated: June 8, 2026

Ironhand Social Media provides social media management tools for users who connect external social platforms, prepare content, schedule publishing activity, and manage account information through the website at socialmedia.ironhand.org. This page explains what information is collected, how it is used, and how it is protected.

Information We Collect

We may collect account registration details, contact information, workspace profile information, connected social account identifiers, authentication tokens received from approved platform authorization flows, uploaded media, post drafts, publishing metadata, support messages, billing-related operational records, device and browser data, log files, and security events.

Information Received From Connected Platforms

When a user connects a social media account, the platform may provide profile identifiers, display names, usernames, avatar URLs, authorization scopes, access tokens, refresh tokens, creator or publishing settings, and other information required to display the account and support authorized publishing workflows. Access depends on the permissions approved by the user and by the connected platform.

How Information Is Used

Information is used to create and secure user accounts, operate the dashboard, connect approved social channels, display connected profiles, prepare and publish user-directed content, provide customer support, detect abuse, troubleshoot errors, maintain audit records, and improve platform reliability.

Storage and Protection

Reasonable administrative, technical, and organizational safeguards are used to protect stored information. Access to production systems is limited to authorized personnel and is used only for operational, security, maintenance, and support purposes.

Sharing of Information

Information may be shared with infrastructure providers, payment processors, analytics and security providers, social media platforms that users choose to connect, and professional advisers when necessary for lawful business operations. Information may also be disclosed if required by law, legal process, security investigation, or protection of rights and safety.

User Choices and Requests

Users may disconnect social accounts, update account details, request assistance with account access, or ask for deletion of eligible information. Some records may be retained when needed for security, fraud prevention, legal compliance, accounting, dispute resolution, or platform integrity.

Cookies and Similar Technologies

The website may use cookies and similar technologies to keep users signed in, remember preferences, measure performance, improve reliability, and protect accounts from unauthorized access.

Children

The service is intended for business and professional use and is not directed to children. Users should not submit information for any person who is not authorized to use the platform.

International Processing

Information may be processed in locations where the platform, infrastructure providers, or connected platform providers operate. Appropriate operational controls are used to support secure processing.

Contact

Questions about this page or requests related to personal information may be sent through the contact options available on socialmedia.ironhand.org.